MarkGo ("we", "our", or "us") provides AI-assisted marketing and go-to-market strategies refined by human experts. These Terms and Conditions form a binding agreement between you ("you", "your" or "the client") and MarkGo.

We offer "Service-as-Software" - a complete marketing strategy delivered within 48 hours, created using advanced AI tools and refined by professional strategists. Our services include, where applicable:

- Competitor Analysis

- Market Opportunities Assessment

- SMART Marketing Objectives

- Target Customer Personas

- Value Proposition Development

- Customer Journey Mapping

- 90-Day Action Plan

- Channel Recommendations / Budget Guidance

- Recommended Metrics / KPIs

- Consultation with experienced marketers

Important: All strategies are provided for informational and planning purposes only. Implementation and results are the client's responsibility, and outcomes are not guaranteed.

You must be at least 18 years old and have the authority to enter into these Terms on behalf of your organisation, if applicable.

If an account is required to access the services, you must keep your login details secure and notify us immediately of any unauthorised use.

Prices are stated in euros (EUR) and are VAT-inclusive unless stated otherwise. Payment is required upon ordering the service

Subscription plans will automatically renew unless you cancel before the renewal date. We accept major credit/debit cards and other payment methods as listed at checkout.

You may cancel a subscription at any time via your account dashboard or by emailing info@markgo.co. Cancellations take effect at the end of the current billing cycle.

If you are a consumer, you have a legal right to withdraw from the contract within 14 days without giving any reason. The withdrawal period will expire 14 days from the day of the contract conclusion.

To exercise this right, you must notify us by email at info@markgo.co with a clear statement of your decision to withdraw. You may use the model cancellation form in our Privacy and Consumer Rights Policy, but it is not obligatory.

Digital Content Exemption: By requesting delivery of the complete service before the 14-day period expires, you acknowledge and agree to waive your right of withdrawal once the service has been fully performed.

Refunds (where applicable) will be made within 14 days of your withdrawal notice, using the same payment method you used for the original transaction.

We process personal data in accordance with the UK GDPR, EU GDPR, the Data Protection Act 2018 (Ireland), and any applicable local laws.

Lawful Basis: We process your data under Art. 6 GDPR (performance of a contract, consent, and/or legitimate interests).

Your Rights: You have the right to request access, rectification, erasure, restriction of processing, portability, and to object to processing, including automated decision-making.

AI Profiling: Our AI systems may process input data to generate recommendations. These outputs are reviewed by human experts before delivery. We do not make fully automated decisions with legal or similarly significant effects.

Retention: Personal data will be retained only as long as necessary to fulfil the purposes outlined or as required by law

Transfers: Where data is transferred outside the EEA/UK (e.g. to processors in the US), we ensure safeguards under GDPR, including Standard Contractual Clauses.

Processors: A list of our key sub-processors is available in our Privacy Policy.

For full details, please review our Privacy Policy.

We grant you a non-exclusive, non-transferable licence to use the materials delivered solely for your internal business purposes. You may not resell, redistribute, or publicly share the strategy documents without our written consent.

Nothing in these Terms limits or excludes liability for: 

- Death or personal injury caused by negligence

- Fraud or fraudulent misrepresentation

- Any other liability that cannot be excluded under applicable law

Subject to the above, our total liability for any claim arising under these Terms will be limited to the amount you paid for the service, up to a maximum of EUR 495.

We shall not be liable for indirect, incidental, or consequential losses, including loss of profit, revenue, or data, to the extent permitted by law.

For business clients: disputes will first be addressed through good faith negotiations. If unresolved, disputes will be subject to the exclusive jurisdiction of the courts of Ireland.

For consumers: you may bring legal proceedings in Ireland or in the courts of your home country, as required by consumer protection law.

These Terms are governed by the laws of Ireland. This does not affect any mandatory legal protections you have under the laws of your country of residence.

We may update these Terms periodically. Any changes will be posted on our website with an updated "Last Updated" date. Continued use of the service after changes take effect constitutes acceptance of the revised Terms.

If you have questions about these Terms, please contact:

MarkGo

Email: info@markgo.co